Product Management

In today’s rapidly evolving healthcare landscape, the role of a Product Manager is more critical than ever. Effective product management ensures that healthcare solutions are not only innovative but also compliant with stringent regulations and tailored to meet the unique needs of healthcare providers and patients. By leveraging data analytics and a proactive approach to problem-solving, I strive to develop products that enhance patient outcomes, streamline operations, and drive cost efficiencies. 

Product Career Highlights

• 2024: Developed the Payments Reconciliation application at Visiquate, streamlining the cash reconciliation process and reducing employee time input by 25%, with future automation projected to achieve an 80% decrease in effort.

• 2023: Delivered exceptional client service, new products, and expert consulting services to Visiquate’s top client, resulting in a contract renewal and a 10% increase in client revenue.

• 2023: Developed clients Quality Initiative including KPI, Analytics responsible for maintaining data integrity.

• 2022: Championed VisiQuate's development of the Hot Swap feature, ensuring service availability 24/7.

• 2020: Directed the deployment of a new ticketing system at Enloe Hospital, achieving 100% IT participation and a 2X increase in inter-department efficiency.

• 2019: Spearheaded the implementation of Mobile Device Management (MDM) product at Enloe Hospital, saving hundreds of IT device management hours via automation.

• 2015: Implemented Radiation Oncology's new EMR software, moving personnel from paper charting to electronic charting.

• 2013: Drove the implementation of a voice recognition system in Radiology at Adventist Health, reducing the average turnaround time from 2 days to just over an hour.